Terms Of Service

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Site Terms of Service, an Enforceable Legal Agreement.

PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY. WHEN YOU USE OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND POLICIES.

This website, www.1800unlocks.com (the “Website”), is owned by 1-800-UNLOCKS, Inc. (the “Company” or “we”), which is responsible for the Website, any related mobile app, and all related services (“Services”).

The Services: The Company is a marketing partner and service provider that connects customers with professional locksmiths in their area. You agree that we do not provide locksmith or related services to customers. You agree that we are not responsible, nor will we be liable, for the actions or failures to act of the companies or personnel that/who receive information or assignments, or that/who respond to your service request.

You agree that while we will make our best efforts to present only accurate and up to date information about each listed person or business entity on the Service, we cannot guarantee that any such information will be current, complete, or reliable.  You agree therefore to use your own best judgment in dealing with any person or entity participating in the Service, with respect to cost, reliability, and other matters that may be relevant to your requested services and your particular situation.

For those of our locksmith partners that participate in our Professional Locksmith Guarantee program, we perform additional vetting and background checks to the best of our ability, given the extent of information made available to us by these locksmiths and any third-party sources.

You agree that any person or entity’s participation or certification by us within the Professional Locksmith Guarantee program does not make us responsible or liable for the actions or failures to act of the companies or personnel that/who participate or are listed by us in the Professional Locksmith Guarantee program.

Service Availability: The availability and pricing of services varies depending on the availability and rates of locksmiths closest to you. While we seek continually to add new providers to the Service, our participating providers do not cover all localities. 24 Hour Emergency Locksmith Service available in participating areas only. Call for details or check your zip code on the Website for participating locksmiths in your area. 

Illegal or Abusive Usage is Strictly Prohibited: You must not use, and you shall not assist any person to use, the Services in any way that violates a federal, state, or local law, regulation, or ordinance, or for any tortious or illegal purpose, including but not limited to harassing, slandering, defaming, or improperly conducting surveillance of any person. You may not use the Company’s Website for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content. Should you be found to have engaged in illegal or abusive usage of our website, Company will suspend your account or usage as applicable.

Electronic Communication: When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Your Consent: By using 1-800-UNLOCKS, Inc., you consents to our privacy policy.  To review our Privacy Policy please visit https://1800unlocks.com/privacy-policy/.

Changes to Privacy Policy: In the case of changes to 1-800-UNLOCKS, Inc. Service privacy policy, we will post those changes on this page https://1800unlocks.com/privacy-policy/.

Contacting Us:  If there are any questions regarding these terms or the 1-800-UNLOCKS, Inc. service, you may contact us by calling 888-286-5625 or using the information below.

1-800-UNLOCKS, Inc. 2110 Spencer Road, Richmond, Virginia, 23230.

Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Company protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Company and protected by U.S. and international copyright laws. All software used on this site is the property of Company or its software suppliers and protected by United States and international copyright laws.

Trademarks: www.1800unlocks.com OR 1-800-UNLOCKS and other Company graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Company in the U.S. and/or other countries. Company’s trademarks and trade dress may not be used in connection with any product or service that is not Company’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Company. All other trademarks not owned by Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Company.

License and Site Access: Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information including but not limited to images, text, page layout, or form of Company without express written consent. You may not use any meta tags or any other “hidden text” utilizing Company’s name or trademarks without the express written consent. Any unauthorized use terminates the permission or license granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Company logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.  You must maintain the confidentiality of your account information and will be responsible for all activities performed using your account.  You must notify us immediately of any unauthorized use of your account.

Risk of Loss, Third Parties: All items purchased from Company via the Service are subject to delivery, installation, and service by a third party service provider who has opted into our network.  We do not guarantee, otherwise support or accept liability for products, services, deliveries or failures to deliver by others, including those locksmiths and related individuals, manufacturers that may be related to our Website or the Service.  We offer no refunds or returns of any goods or services purchased after your interaction with the Service.

Disclaimer of Warranties and Limitation of Liability: THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM 1-800-UNLOCKS, Inc. ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S AGGREGATE LIABILITY TO YOU OR TO ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO ONE HUNDRED DOLLARS ($100).

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Applicable Law: By visiting our website, you agree that the laws of the Commonwealth of Virginia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Company.

Disputes: Any dispute relating in any way to the Website, Services, or the Company shall be adjudicated in the state or federal courts of the City of Richmond, Virginia, which shall have exclusive subject matter and personal jurisdiction over all such disputes, regardless of forum non conveniens principles.

Thank you for reading the Terms Of Use for 1-800-UNLOCKS®.  The Company reserves the right to update or modify this Terms Of Service, by posting the revised version of this Terms Of Service on the Site.

Updated as of June 1, 2021.

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