Frequently Asked Questions
Here are some of the most common questions we get from customers about our locksmiths and the locksmith directory:
Answer: 1-800-Unlocks is a safe and free resource for customers to find and hire a legitimate locksmith company. Customers can choose to search by location via our website or call toll-free to quickly connect with one of our fully vetted and featured locksmiths. Our featured and verified locksmiths undergo an inspection to ensure the highest level of professionalism.
Answer: It’s easy to get scammed. That is why 1-800-unlocks is so hyper-focused on prevention and education. Our goal is to protect the consumer from ever getting scammed by a locksmith. By building and maintaining an online directory of legitimate locksmiths, we have cut out the spammy listings.
Answer: a “Verified Locksmith” is a locksmith company that has passed our screening criteria. They have provided business documentation to prove legitimacy and we have talked with them – locksmith to locksmith to confirm they are professional. They are also eligible to be entered into the locksmith locator phone system. When customers call 1-800-865-6257 (1-800-UNLOCKS) and enter their zip code, the call will instantly transfer to a nearby locksmith.
Answer: A featured locksmith is a locksmith company that has passed our screening criteria and has chosen to be promoted above all other listings. They are some of the best locksmiths in the area. As such, they are also in our locksmith locator phone system. When customers call 1-800-865-6257 (1-800-UNLOCKS) and enter their zip code, the call will instantly transfer to a nearby locksmith.
Answer: 1-800-Unlocks is owned by Sam Wilson, a registered and licensed locksmith. As a third-generation locksmith, he recognized the need for a more uniform and safer method for customers to contact family-owned locksmiths on a nationwide level. It can be difficult, when looking online, especially in an emergency, to know which locksmith is honest, reputable, and skilled. Most platforms and well-known websites may only go so far as to check that a business has the proper documentation to conduct business. This leaves out critical aspects such as customer service, pricing, ethics, morality, and skillset. By ensuring our locksmiths meet all of our 11 point inspection, we can greatly reduce your chances of overpaying and getting scammed oftentimes without any recourse.
Answer: In our opinion, a locksmith will be deemed legitimate if they meet or exceed our 11 point inspection which includes agreeing and abiding by our 9 point professional locksmith guarantee guidelines, and our additional 2 point inspection which includes having a solid online reputation with good reviews and the approval of industry peers.
Answer: Yes, we do remove locksmiths that fail to meet our professional guidelines.
Answer: Yes, if you feel that a locksmith deserves a formal complaint, please contact us. While we are not liable for the actions or services they provide, and we recommend that you first try to resolve any disputes directly with the locksmith, further steps can be taken. If the locksmith is unwilling to rectify the situation, then we will provide an unbiased recommendation based on the evidence within 48 hours of obtaining all documentation. Locksmiths must try to remedy the situation. If not, they risk termination from our directory if found to be habitually negligent in their duties as a legitimate locksmith.
Here are some of the most common questions we get from locksmiths about 1-800-Unlocks and our locksmith directory:
Answer: 1-800-Unlocks is here to help legitimate locksmiths have a nationwide presence online. As part of The Locksmith Agency, we help locksmiths improve their online presence locally and on a nationwide level. The 1-800-Unlocks badge also helps to give customers a sense that you are a qualified and legitimate locksmith company.
Answer: We do not let locksmiths self-manage their listings. This is to help prevent the spread of incorrect or misleading information. All updates must be requested.
Answer: If your business is listed, and you did not request it, you must understand that we found you online, determined you appear to be legitimate, and included you in the directory. If you would like to verify your listing, simply request to be verified.
Answer: If your information is incorrect, you can submit the correct information and we will happily update your listing.
Answer: Navigate to your listing, click ‘get verified’ and submit your business information. A representative will follow up with additional questions and a request for documentation before your listing can be shown as verified.
Answer: First, you must become a verified locksmith. Then we must determine if you are a good fit to become a featured locksmith. That can be done by communicating by telephone.
Begin by cleaning up your NAP across the web by using citations services. Then, identify your preferred customer base. Ask yourself, do my current marketing efforts clearly explain my services? If not, it’s time to improve your website, Google map listing, citations, and more. Visit TheLocksmithAgency.com to learn more.
Find a Nearby Locksmith in Your State
Find a Nearby Locksmith in Your State
Certified and Dependable Locksmith Services
Featured Verified Locksmiths
Call A Featured Locksmith At 1-800-Unlocks
-
VIP Lock & Key
Locksmith in West Peoria, Illinois
: Open 24 hoursMonOpen 24 hoursTueOpen 24 hoursWedOpen 24 hoursThuOpen 24 hoursFriOpen 24 hoursSatOpen 24 hoursSunOpen 24 hoursFavoriteVIP Lock & Key – Mobile Locksmith in Bloomington, IL Certified Locksmith Chris Haight leads VIP Lock & Key, a trusted mobile locksmith service proudly serving the Bloomington–Normal area. With over a decade of hands-on experience, Chris specializes in fast, professional automotive locksmith solutions—but his expertise doesn’t stop there. Whether you’re locked out of your car, need a new fob Read more... -
La Jolla Security Systems
Locksmith in San Diego, California
: 8:30 am - 5:00 pmMon8:30 am - 5:00 pmTue8:30 am - 5:00 pmWed8:30 am - 5:00 pmThu8:30 am - 5:00 pmFri8:30 am - 5:00 pmSatClosedSunClosed: 8:30 am - 5:00 pmMon8:30 am - 5:00 pmTue8:30 am - 5:00 pmWed8:30 am - 5:00 pmThu8:30 am - 5:00 pmFri8:30 am - 5:00 pmSatClosedSunClosedFavoriteLa Jolla Security Systems – Security System Supplier & Installer in San Diego, CA La Jolla Security Systems is the trusted name in residential and commercial protection throughout San Diego County. Established in 2009 as the sister company of La Jolla Lock and Safe—San Diego’s premier locksmith service since 1971—our roots run deep in the local security industry. Owner Rick Read more... -
Turner-Matts Automotive Keys
Locksmith in Kettering, Maryland
: Open 24 hoursMonOpen 24 hoursTueOpen 24 hoursWedOpen 24 hoursThuOpen 24 hoursFriOpen 24 hoursSatOpen 24 hoursSunOpen 24 hoursFavoriteTurner-Matts Automotive Keys – Upper Marlboro, MD If you’re locked out of your car or motorcycle and need fast, professional service in Maryland, Turner-Matts Automotive Keys is the name to trust. Based in Upper Marlboro, MD, this mobile locksmith service specializes exclusively in automotive and motorcycle locksmith services, offering quick and reliable assistance throughout the DMV area. With rapid response Read more... -
Agent Lock And Key, LLC
Locksmith in Corpus Christi, Texas
: 8:00 am - 6:00 pmMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu9:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 5:00 pmSunClosedFavoriteAgent Lock And Key, LLC – Trusted Locksmith Services in Corpus Christi, TX Looking for a reliable locksmith in Corpus Christi, TX? Look no further than Agent Lock And Key, LLC. As a veteran-owned and operated locksmith company, we take pride in serving our community with integrity, skill, and dedication. Fully licensed and insured in the state of Texas, we Read more...